Tyllus Import Operations

What is Tyllus?

Tyllus operates as an import operations platform which teams use to handle their ocean freight import activities. The system creates a single operational record which combines all orders and shipments and documents and partner communication and tracking information and cost data and exception records. The solution provides import teams with a single efficient platform which replaces their current method of handling spreadsheets and email conversations and carrier portal access and messaging systems. The platform operates through US ocean import services and Mexico definitive ocean import services for its present operational stage. The system allows users to access documents which match their profiles in addition to partner follow-up tracking and customs information and cost display options. Tyllus records filing status but does not submit official customs filings.

Who is it for?

Tyllus serves as an import management solution which companies can use to handle their international purchases that occur regularly. The system serves four main user groups which include importers who want to see all their orders and shipments in one place and logistics teams who need to manage their carriers and forwarders and purchasing teams who track supplier readiness and operations teams who handle document tracking and exception processing. All stakeholders including accounting and management teams can access the same import activity data which becomes available to them.

Key features

• Order management: Keep purchase orders, readiness status, documents, notes, and shipment connections on one screen.

• Shipment hub: View shipment details, ETAs, documents, invoices, partner updates, and open items together.

• Follow-up automation: Requests and replies stay attached to the correct order or shipment, so context is never lost.

• Document management: Missing, pending, and received files are visible at a glance.

• Track and trace: Monitor container movement, milestones, carrier updates, and ETA changes from one place.

• Cost and duty analytics: Review goods, freight, duty, tax, fee, and landed-cost metrics where supported by your profile.

• Reporting and analytics: Track shipment volume, document status, delays, costs, and exceptions in simple views.

• Tasks and exceptions: See what is missing, what changed, and who owns the next action.

Why Tyllus stands out

Businesses must reconstruct their records through email exchanges and spreadsheet data when they use conventional import management systems. Tyllus replaces that pattern with one connected workspace. The dashboard enables teams to view all essential shipment information in a single display which eliminates their need to access multiple systems. The system keeps partner requests and documents connected to their respective records while assigning responsibility for handling exceptions. The system performs work automatically to decrease human intervention while it enables better team communication and produces faster responses to delayed work and missing files and cost-related inquiries.

Tyllus is secure by design and offers workspace-scoped access for import, logistics, purchasing, and operations teams. The platform also supports integrations with external partners without requiring full workspace access for every workflow. The interactive product tour presents a complete demonstration of an order processing system which uses fake data to show every step from start to finish.